Replacement Policy
At Designer Salwar Suit, we take utmost care to ensure that you receive high-quality Designer Salwar Suits. However, if you receive a defective or damaged product, we offer store credit as compensation.
Policy Details:
1. Eligibility for Store Credit:
- The product must be reported as defective or damaged within 2 days of delivery.
- Customers must provide clear images/videos showing the defect or damage.
2. Process to Claim Store Credit:
- Contact our customer support team at support@designersalwarsuit.com within the specified time frame.
- Share the order details and images of the defective/damaged item.
- Once verified, store credit equivalent to the product’s value will be issued.
Important Notes:
- Store credit is non-transferable and can only be used for future purchases on our website.
- We do not offer cash refunds or replacements for defective or damaged items.
- The final decision regarding store credit issuance rests with our quality assurance team.
For any queries, feel free to reach out to our support team. We appreciate your understanding and support!